john wrote:First of all, please re-check your login and password. Probably you misprinted them when configuring Allway Sync.
You may also try to download the latest build from here:
unzip it into the Allway Sync Bin directory (Usually C:\Program Files\Allway Sync\Bin\)
john wrote:Yes, the dll i provided is for 32 bit version.
Could you install 32-bit version from our website and then replace syncapp.dll with the latest build?
i'm asking because we have fixed similar issue recently and probably the latest dll will resolve your problem too.
john wrote:We have identified the root of this problem.
As you probably know, there are number of authentication methods supported by sftp:
Allway Sync supports the first two of them.
Sometimes sftp server is configured to allow only keyboard-interactive or public-key authentication and when you are trying to use password-based authentication, it fails with the error posted above.
You need to use supported authentication methods or reconfigure your sftp server accordingly.